OTSP #8: Employee Engagement Matters. It Is Not the Goal.
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OTSP #8: Employee Engagement Matters. It Is Not the Goal.
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Employee engagement is often treated as a goal — or worse, as a standalone annual survey score that needs to be nudged upward to placate the CEO. But engagement is not an end in itself. It is a condition that makes employees more likely to flag problems, share knowledge, question bad instructions, help colleagues, and contribute discretionary effort. Measuring it can be valuable, but only if an organization asks the right questions, receives honest answers, and acts on what it learns.
In this episode of “On The Same Page,” Shel Holtz and Mark Dollins examine what employee engagement really means, the limitations of standardized surveys, and why disengagement is a leading indicator while turnover is a lagging one. They also explore the role communicators can play — without assuming responsibility for factors they cannot control — and why equipping managers to listen, provide feedback, and translate organizational messages for their teams may be one of Communication’s most effective contributions.
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The post OTSP #8: Employee Engagement Matters. It Is Not the Goal. appeared first on FIR Podcast Network.
