Managing is Sales: Be Someone Worth Following
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[1:15] Mike introduces the topic of managing employees, customers, tenants, and subcontractors, explaining why managing is part of sales.
[10:45] A’marri discusses hiring lessons, trusting your gut with low-quality hires, and setting expectations early.
[23:15] Bob explains why the customer should never become the foreman and how strong management builds trust and repeat business.
[38:30] Dave talks about managing new employees, checking their work, and starting them with simple tasks to see how they listen.
[48:00] Lindsey shares how she manages customer expectations by offering practical solutions instead of forcing the wrong fit.
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