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Local Bella Podcast

Local Bella Podcast

By: Alyssa Smith-Cornelius
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Conversations with the people who make our communities what they are. Hosted by Alyssa Smith, Local Bella features local business owners, creatives, parents, leaders, and storytellers sharing their journeys, lessons, and what they're building right here in the Midwest.Alyssa Smith-Cornelius Economics
Episodes
  • Client Retention, Referrals & Pampered Chef with Sue Entwistle
    26 Oct 2026

    In Episode 5 of Local Bella, Alyssa sits down with Sue Entwistle, longtime Pampered Chef consultant and corporate gifting specialist, to talk about something businesses probably don’t do enough of, say thank you!


    Sue has built a whole side of her business around helping companies appreciate the people who keep them in business, from longtime clients to the person who simply sent a great referral their way.

    And her philosophy is pretty simple: a thoughtful thank-you can do a whole lot more than make someone feel good. It can strengthen relationships, keep customers coming back, and turn happy clients into the people telling everyone they know about you.

    In this episode, we talk about corporate gifting, client retention, referral appreciation, and why the small touches are sometimes the things people remember most.

    Sue also shares her history with Pampered Chef, including selling for the company back in the 1980s, stepping away when life required it, and eventually finding her way back decades later after the company pivoted to online parties during COVID.


    We get into:

    • Why businesses should be thanking their clients more often
    • Turning corporate gifting into a relationship-building tool
    • Why referral partners deserve a thank-you too
    • How one simple customer gift can lead to multiple referrals
    • Client retention versus constantly chasing the next new customer
    • Why useful gifts can have more staying power than something temporary
    • How Pampered Chef has evolved while keeping products people have loved for decades
    • The comeback of in-person experiences in an increasingly online world
    • Building a business you can run from practically anywhere
    • Why Sue doesn’t measure every event solely by how much she sells
    • The importance of simply giving people a good experience
    • What Sue loves about the Oswego business community


    And, naturally, we talk kitchen gadgets too. 😂

    Sue shares some of what Pampered Chef offers today, from online and in-home parties to kitchen products, pantry items, fundraisers, gift certificates, and personalized corporate gifting.

    Basically, this episode is a reminder that sometimes growing your business isn’t about finding another stranger to sell to.

    Sometimes it’s about taking really good care of the people who already chose you.

    📍 Aurora, Illinois
    📞 630-341-8926
    📧 sue.entwistlepc@gmail.com
    🌐 www.pamperedchef.com/pws/sentwis
    📘 Facebook: Susie’s Kitchen Community

    🎙️ Local Bella is about the people, business owners, creatives, moms and community builders doing interesting things right in our own backyard.

    Real conversations. Real businesses. Very little pretending we have everything figured out.

    Like, subscribe, share it with a neighbor, and basically hit all the buttons. 😂

    See you around town. ❤️


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    23 min
  • Tattooing, Business & the Art of Keeping It Human with Chris Lawrence
    19 Oct 2026

    In Episode 4 of Local Bella, Alyssa sits down with longtime friend and tattoo artist Chris Lawrence of Black Rose Tattoo in South Elgin.

    Chris has been tattooing Alyssa for years, so this conversation gets personal pretty quickly. 😂

    They talk about what actually goes into being a tattoo artist beyond the hours spent with a client, including drawing, running a business, social media, managing a team, staying creative, and trying to keep up with everything when there never seems to be enough time.

    Chris also talks about the evolution of tattooing, how technology has changed the industry, and what AI is doing to the creative process. Sometimes it can help generate an idea. Other times it creates expectations that simply do not translate well to actual skin.

    In this episode, we talk about:

    • What people don’t see behind the scenes of tattooing
    • How much drawing and prep happens outside of an appointment
    • Using AI as a creative tool without losing the human side of art
    • Why some AI-generated tattoo ideas aren’t realistic on skin
    • The pressure creatives feel to constantly make content
    • Feeding the algorithm gods 😂
    • Why time is one of the hardest parts of owning a creative business
    • Running a tattoo shop during COVID
    • How Black Rose grew after the pandemic
    • Tattoo stereotypes that still need to disappear
    • Clients who changed their minds at the last possible second
    • Passing out during tattoos and other memorable stories
    • The traditional and personal side of tattooing
    • Why a tattoo appointment can sometimes feel a little like therapy
    • Chris’s path from tattooing at home to owning a shop
    • Building a team without treating artists like cash cows
    • Managing different personalities inside a creative business
    • How tattoo machines and technology have changed over the years
    • The rise of at-home tattooing and “YouTube University”
    • Taking care of your body when your job has you hunched over for hours
    • What happens when your hobby becomes your work
    • Being your own toughest critic as an artist
    • The growth and revitalization happening around South Elgin
    • Keeping up with the business side when you really just want to make art

    Chris also shares how Black Rose Tattoo came together.

    After spending years trying to break into the industry and dealing with shops that didn’t always feel particularly welcoming, one connection finally opened the right door. That eventually turned into an opportunity to take over the shop and build something of his own.

    One thing that comes through throughout the episode is that Chris genuinely cares about the craft.

    For him, tattooing is not just about getting as many people through the door as possible. It is about the artwork, the experience, learning from other artists, helping everyone around him improve, and continuing to get better himself.

    And yes, part of owning a tattoo shop also includes chiropractors, back rollers and occasionally stretching in the break room. 😂

    📸 Instagram: @tatsbyclaw📘 Facebook: Chris Lawrence📍 Black Rose Tattoo: South Elgin, Illinois📸 Black Rose Tattoo: @blackrosesouthelgin

    Chris regularly shares his work online, and Black Rose posts work from the artists in the shop as well.

    Local Bella is about the people, business owners, creatives, moms and community builders doing interesting things right in our own backyard.

    Real conversations. Real businesses. Very little pretending we have everything figured out.

    If you enjoyed this episode, like, subscribe, comment and share it with a neighbor.

    Basically, hit all the buttons. 😂

    See you around town. ❤️

    Show more Show less
    26 min
  • Money, Community & Being Yourself with Colin Powers
    12 Oct 2026

    In Episode 3 of Local Bella, Alyssa sits down with financial advisor and professional people-connector Colin Powers to talk about money, networking, community, entrepreneurship and what happens when you stop trying to look like everyone else in your industry.

    Colin helps people better understand their finances, choose accounts and investments that fit their goals, and build a financial approach around the life they actually want to live. But this conversation goes way beyond numbers.

    Colin talks about starting his career as one of the younger people in a traditionally old-school industry and how, for a while, he wished he looked older just so people would take him more seriously.

    Eventually, that shifted.

    Instead of treating his age like a disadvantage, he started seeing it as a strength.

    We also get into financial shame, why so many people are afraid to talk about money, the importance of finding a budgeting system that actually works for your brain, and why professional financial guidance may be more accessible than people assume.

    In this episode, we talk about:

    • Why being young in your industry doesn’t have to be a disadvantage
    • The difference between experience and simply doing the same thing for a long time
    • Why Colin stopped trying to fit the stereotypical financial-advisor mold
    • Finding networking groups where you actually feel welcome
    • How to decide which networking events are worth your time
    • Building genuine relationships instead of just collecting business cards
    • Colin’s work with YELL, Young Emerging Leaders and Learners
    • Why listening is such an important part of leadership
    • The misconception that you need to be wealthy before working with a financial professional
    • Why talking about money shouldn’t carry so much shame
    • Simple ways to start paying attention to where your money is actually going
    • Why budgeting doesn’t have to look the same for everyone
    • Building financial systems around how you operate
    • Colin’s personal story and what ultimately brought him into the financial industry
    • Turning difficult experiences into something meaningful
    • Why community involvement matters to him
    • The power of simply being yourself in business
    • Why you aren’t supposed to be the right fit for everybody


    Colin also shares the personal story behind his career in finance. After unexpectedly losing his dad at a young age and seeing firsthand how financial stress affected his family, his career took a completely different direction. Today, helping people feel less overwhelmed by their finances has become much more personal than simply choosing investments.

    And because this is Local Bella, we obviously talk community too.

    Colin is heavily involved around Yorkville, regularly connects people with local networking opportunities and helps lead YELL through the Yorkville Area Chamber of Commerce. His approach is pretty simple: bring people together, make them feel welcome and help them find the people and resources they need.

    Basically, know your numbers, find your people and stop trying so hard to look the part.

    📱 Facebook: Search Colin Powers Financial Advisor📸 Instagram: Colin Powers Financial Advisor💼 LinkedIn: Colin Powers📞 Phone: 815-271-2575📧 Email: colin.powers@equitable.com

    Local Bella is about the people, business owners, creatives, moms and community builders doing interesting things right in our own backyard.

    Real conversations. Real businesses. Very little pretending we have everything figured out.

    If you enjoyed this episode, like, subscribe, comment and share it with a neighbor.

    Basically, hit all the buttons. 😂

    See you around town. ❤️

    Show more Show less
    28 min
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