Cover of Inside Currys FM: Delivering Compliance, Cost Control, and Change

Inside Currys FM: Delivering Compliance, Cost Control, and Change

Inside Currys FM: Delivering Compliance, Cost Control, and Change

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Summary
 In this episode of The FM Fix, we’re joined by Tom Gardener, Senior Facilities Manager at Currys, one of the UK’s largest and most recognisable retail brands. Tom oversees facilities for hundreds of properties across the UK, managing an operational FM budget of around £14 million and CAPEX projects up to £2.7 million. With experience spanning retail, banking, logistics, and the public sector, he brings a rare combination of commercial strategy and on-the-ground operational insight. We dive into how Tom has driven tangible results, from cutting compliance risks by nearly half and saving £746,000 in annual energy costs, to delivering major remediation and sustainability programmes across a national estate. He shares what it really takes to balance cost, compliance, and customer experience at scale and how data, technology, and teamwork come together to make it work. For FMs managing large portfolios, tight budgets, or complex compliance challenges, this episode offers real-world lessons on delivering results that matter.
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