How to Disappoint Customers the Right Way
Unable to add items
Sorry, we're unable to add the item because your cart is already full.
Add to basket failed.
Please try again later
Add to wishlist failed.
Please try again later
Failed to remove from Wish List.
Please try again later
Adding to library failed
Please try again
Unable to follow podcast
Unable to unfollow podcast
How to Disappoint Customers the Right Way
-
Narrated by:
-
By:
A homeowner walks you into the living room, points at a brown blotch next to the recliner and asks, “Can you get that out?”
You ask how long it’s been there.
She thinks for a second. “The Super Bowl party. The year the bean dip went airborne.”
You ask, “Which Super Bowl? She shrugs. “The one with the halftime show.”
That stain has been in this house longer than her old Buick. At this point it should be paying rent, and you’re about to tell her it may not be moving out.
adbl_web_anon_alc_button_suppression_t1
No reviews yet
