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Solar companies are going out of business, leaving many homeowners with “orphaned” solar systems and no clear place to turn for help. In this episode of the Harman Solar Podcast, Ralph and Ben introduce the new Harman Solar Service Club, a service program built to give solar owners peace of mind, proactive monitoring, maintenance support, and real help when something goes wrong.

They break down why so many solar installers are disappearing, how Harman Solar’s diversified business model helps protect customers, and why system monitoring is not always as “automatic” as people think. The episode covers the Service Club’s current plans, including active monitoring, annual inspections, preventative maintenance, panel cleaning, monthly performance reports, and priority service options.

Whether your original installer is no longer around or you simply want someone keeping an eye on your system, this episode explains how the Harman Solar Service Club can help protect your investment and keep your solar working the way it should.

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If you’ve gone solar but still find yourself staring at a higher-than-expected electric bill, you’re not alone—and the answer might not be what you think.

In this episode of the Harman Solar Podcast, Ralph and Ben break down the most common reason homeowners call in frustrated: “Why is my bill so high if I have solar?” The truth? There are a few possible causes—and one of them surprises almost everyone.

Ben walks through how we troubleshoot your system, from checking expected vs. actual production to verifying output through your utility meter (not just your app). The guys also dive into a major misconception: just because you have solar doesn’t mean unlimited power.

You’ll learn:

• The reasons your solar bill can increase
• How to tell if your system is actually underperforming
• Why 95% of high-bill cases come down to usage changes
• The difference between a monitoring issue vs. a real system problem
• How lifestyle changes (thermostat, guests, new appliances) impact your bill
• Why you’ll always have some utility bill, especially in hot climates like Phoenix
• How misleading sales promises can set the wrong expectations

Plus, Ralph and Ben introduce Harman Solar’s free 90-day active monitoring program, giving you real-time insights into your system’s performance and energy usage—so you can stop guessing and start knowing.

Bottom line: Solar is about reducing your costs—not eliminating them—and understanding your data is the key to maximizing your savings.

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Most people are told solar is “set it and forget it.” We pull back the curtain on why that myth costs owners money, risks safety, and jeopardizes warranties—and what smart O&M looks like when it’s done right. With guest Amanda Bybee, CEO of Amicus O&M Cooperative, we explore the full life of a solar asset from turn‑on to decommissioning, and the simple steps that keep arrays producing at their potential.