Cover of Fix the Conversation

Fix the Conversation

Fix the Conversation

By: Heather Lisle
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Most leaders don’t lose clients, revenue, or top talent because of strategy.

They lose them because of miscommunication, unclear expectations, and conversations that never happen...or don’t land the way they should.

Welcome to Fix the Conversation, the podcast for leaders, executives, and high-performers who want to communicate with clarity, confidence, and impact.

Hosted by Heather Lisle, communication strategist, keynote speaker, and founder of The Leadership Lab, this podcast gives you the tools to handle the conversations that directly impact your team performance, client relationships, and bottom line.

With over two decades of experience working with professional services firms, executives, and leadership teams, Heather is known for helping leaders quickly identify communication breakdowns and fix them before it costs results.

Each episode is short, practical, and focused on real-world scenarios, including:

  • How to handle difficult conversations at work
  • How to improve leadership communication and executive presence
  • How to communicate effectively with different communication styles
  • How to prevent miscommunication and misunderstandings
  • How to strengthen team dynamics and retain top talent
  • How to navigate client conversations, feedback, and conflict

You’ll walk away with simple frameworks, real examples, and language you can use immediately so you can stop second-guessing what to say and start leading conversations that drive results.

Because when you fix the conversation, you fix the outcome.

2026 Heather Lisle Economics Management Management & Leadership
Episodes
  • Ep 16: How to Avoid Conflict That May Not Even Exist

    Ep 16: How to Avoid Conflict That May Not Even Exist
    19 Oct 2026

    Have you ever read a short email or text and immediately decided the sender was angry, dismissive, or coming after you?

    Here’s the problem…. Email has no facial expression. Text has no body language. When the tone is missing, your brain supplies one, and it may choose the wrong one.

    In this episode of Fix the Conversation, Heather explains how quickly assumptions turn everyday problems into unnecessary conflict. You’ll learn the READ framework for slowing down your reaction, separating facts from the story in your head, and deciding when it’s time to stop typing and start talking.

    Assuming positive intent doesn’t mean ignoring disrespect or avoiding accountability. It means beginning with curiosity, getting the facts, and addressing the actual behavior, not the imaginary conversation you created in your head.

    Before you fire off that email, listen to this episode.
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    15 min
  • Ep 15: Don’t Let Good People Pay for Bad Behavior

    Ep 15: Don’t Let Good People Pay for Bad Behavior
    5 Oct 2026

    Every leader knows who their “tricky people” are…the ones who come in hot, push past direct into aggressive, and can change the energy of a room in seconds. But when that behavior goes unchecked, everyone else pays the price.

    In this episode of Fix the Conversation, Heather breaks down why permission is set from the top, how your communication style may influence the way you handle difficult personalities, and a simple Before. During. After. framework for addressing bad behavior without creating even more conflict.

    Because great leadership isn’t about cleaning up the explosion…it’s about having the conversation that prevents it.
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    12 min
  • Ep 14: The Right Person. The Right Message: How to Turn Relationships Into Opportunity

    Ep 14: The Right Person. The Right Message: How to Turn Relationships Into Opportunity
    21 Sep 2026

    You know what you want…the promotion, the bigger client, the approval, or the opportunity. But can you name the specific person who can help you make it happen?

    In this episode of Fix the Conversation, Heather explains why meaningful opportunities almost always have a “who” attached to them. You’ll learn how to identify the decision-makers, advocates, and connectors who can move your ideas and career forward and how to build those relationships authentically.

    Because if you can’t name your who, you don’t have a relationship strategy. You have a wish.
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    13 min
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