Episode 5: How BIG is your Video Wall? Real Time Crime Centers and Dispatch
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Episode 5: How BIG is your Video Wall? Real Time Crime Centers and Dispatch
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Real Time Information Centers (RTIC) are changing how agencies respond, and dispatchers are right in the middle of it.
In this episode, we sit down with Amber, with the help of her work partner built an RTIC from the ground up at her department. She walks us through what it took to get it off the ground, how dispatch fits into the picture, and why she set it up as an ancillary assignment for dispatchers so it keeps running long after she's gone.
If you've ever wondered what an RTIC actually does, how it supports the folks on the floor, or how you could get a seat at the table when your agency starts building one, this one's for you.
We talk about the wins, the roadblocks, and what she'd tell any communications center thinking about going down this road.