Episode 4: Beyond the Water: Building the Pool Experience
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In Episode 4 of Star City Stories, Darren Miller and Katie Quackenbush return to go beyond the pools themselves and explore the many details that will shape the guest experience at Miamisburg’s new aquatic facility.
From admissions, concessions, bathhouses, shade, and seating to customer service spaces and staff planning, this episode highlights the intentional choices being made to create a facility that is welcoming, comfortable, and built for community. The conversation also takes an honest look at the challenges of construction, the uncertainty that comes with planning a brand-new operation, and the balancing act of building something exciting while keeping safety, service, and trust at the center of every decision.
More than just a construction update, Episode 4 is about the vision behind the project—and the people working every day to create a place where families will make memories for generations to come.