Episode 16- The Residential Customer Experience
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Episode 16- The Residential Customer Experience
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Narrated by:
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Seth Lennon is joined by our residential committee panel, Paul Heimann (Welsch), Tom Mascari (Mendel), and Rob Schimmelpfennig (HAVE) to talk about the customer experience. The panel talks about some techniques for bringing new customers into the fold, but also how critical a commitment to service and integrity is for maintaining those relationships.
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