Ep 15: Don’t Let Good People Pay for Bad Behavior
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Ep 15: Don’t Let Good People Pay for Bad Behavior
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Every leader knows who their “tricky people” are…the ones who come in hot, push past direct into aggressive, and can change the energy of a room in seconds. But when that behavior goes unchecked, everyone else pays the price.
In this episode of Fix the Conversation, Heather breaks down why permission is set from the top, how your communication style may influence the way you handle difficult personalities, and a simple Before. During. After. framework for addressing bad behavior without creating even more conflict.
Because great leadership isn’t about cleaning up the explosion…it’s about having the conversation that prevents it.
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