It’s the award‑winning Ben Travis! A true champion of customer experience and electric vehicle education.

Ben joined the automotive industry in 2019 and became a trusted EV specialist, guiding customers through the transition from internal combustion to electric.

During the first lockdown, while many settled into furlough, Ben immersed himself in EV knowledge—devouring YouTube videos, manuals, and guides—to ensure he could deliver confident, first‑hand advice to customers.

Ben opens up about:

• His passion for customer‑first service and why empathy is at the heart of electrification.
• Building confidence in EV adoption through real‑world experience and storytelling.
• How LinkedIn and YouTube gave him a platform to educate and inspire.
• Staying grounded in the face of recognition, negativity, and life’s challenges.
• His personal “magic wand” wish for a better world.

Ben Traviss (LinkedIn)
https://www.linkedin.com/in/bentraviss/

LLoyd Motor Group
https://www.lloydmotorgroup.com

Ben’s YouTube Channel (Electric Ben)
https://www.youtube.com/@ElectricBenYT

Anne Snelson (Lead With Sustainability) shares hey journey from government statistician and AA policy researcher to senior marketing roles at Vodafone and RingGo, before finding her purpose in sustainability. She takes us through her work championing emissions-based parking, her role in influencing corporate sustainability at companies like BMW and Nissan, and how her Carbon Literacy Project training is sparking meaningful change across the automotive and built environment sectors.

Anne opens up about:
- Her personal motivations for tackling climate change and the influence of her parents, a statistician father and ecologist mother.
- The emotional moments from delivering her sustainability training, and the ripple effects it creates in corporate and personal lives alike.
- The importance of circularity, AI-driven innovation, and co-benefits in building a zero-emission future.
- Life lessons in resilience, building a purpose-led business in her 50s, and finding joy in making a difference.

Oh, and there’s talk of Climate Change Countdown, EV road trips to Italy, and why cheap renewable electricity is top of Anne’s “magic wand” wish list.

Lead With Sustainability
https://leadwithsustainability.co.uk

EV Cafe listeners can get a **20% discount** off the full price by entering promo code EVC2026 at the checkout https://www.tickettailor.com/events/leadwithsustainability

Anne Snelson
https://www.linkedin.com/in/anne-snelson-bsc-dipm-mba-93a6701/

This week we have the multi-talented Jess Shanahan!

Jess discusses running a Porsche race team and teaching motorsport sponsorship to becoming a key figure in the EV and e-mobility space—creating content, hosting events, and speaking passionately about mental health and neurodiversity.

What’s discussed:

• Jess’s path through motorsport and e-mobility, and how she built her own thriving businesses, including Jet Social and Charge Happy.
• Her mental health and ADHD journey, and how embracing her authentic self has shaped her career and creativity.
• The power of vulnerability, self-expression, and collaboration, both in personal life and in driving the EV sector forward.
• Creative passions beyond EVs, including her historical romance novel, poetry, and the dream of making space for more writing.

This conversation goes beyond electric vehicles to the people who are shaping a zero-emission future, showing how authenticity and emotional safety can drive meaningful impact.

Jess Shanahan (LinkedIn)
https://www.linkedin.com/in/jessshanahan/

Charge Happy
https://www.chargehappy.co.uk

Jet Social
https://www.jetsocial.co.uk