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Dear Danielle & Dave & Friends!

Dear Danielle & Dave & Friends!

De : Danielle Klein & Dave Chen
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Dear Danielle and Dave and Friends!

From the duo behind the Substack newsletter Dear Danielle and Dave comes a new podcast where the conversation gets bigger.

Danielle and Dave are design and research leaders with 25+ years of combined experience who've spent years being each other's call when leadership gets messy. Their newsletter is a series of honest letters to leaders on the realities of design, research, and navigating work life. Now, they're pulling up extra chairs.

In Dear Danielle and Dave and Friends!, Danielle and Dave sit down with industry leaders to dig into one burning topic of their choice — the thing they can't stop thinking about, the conversation they wish more people were having. From the future of UX research to leading through uncertainty, no topic is off-limits.

If you're influencing decisions, mentoring others, or growing your impact at any level, this one's for you. Grab a coffee and join the conversation.

New episodes drop on your favourite podcast platform.

Subscribe to the Substack at deardanielleanddave.substack.com for more, or reach out at deardanielledave@gmail.com.

Danielle Klein & Dave Chen Economie
Épisodes
  • On clear, concise communication with Laura Shaw

    On clear, concise communication with Laura Shaw
    Mar 27 2026

    For our very first episode, we sit down with Laura Shaw, Director of Design Research at Xero, to talk about the skill that underpins everything else: communication.

    Laura's career path winds from ESL teaching in Japan to philosophy grad school to nonprofit comms to UX writing to research — and at every turn, the thread is the same: figuring out how to make things land. We dig into why the most brilliant work falls flat without the right framing, the most common mistake people make when presenting their work, why research outputs should be treated as products for their audience, and how AI is making workplace communication both clearer and murkier at the same time.

    Guest: Laura Shaw, Director of Design Research at Xero

    Links & resources mentioned:

    • Different communication styles by colour
    • Dear Danielle and Dave on Substack: deardanielleanddave.substack.com
    • Get in touch: deardanielledave@gmail.com

    The music you hear are Blue Sea and In Good Hands from #Uppbeat.
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    34 min
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