Episodes

  • Types of Managed Services Your Office Needs Before Everything Breaks
    14 Oct 2026

    Your copier stops printing. Calls keep dropping. Shared files crawl. Suddenly, every vendor has an explanation, but nobody owns the problem.


    This episode breaks down the types of managed services that keep your office technology working together, from help desk support and network administration to cybersecurity, cloud backups, managed print, hosted VoIP, and security cameras.


    Discover how disconnected support creates delays, why vendor coordination matters, and what to look for when choosing a managed services partner.


    We also explore how one accountable technology team can help your staff spend less time chasing fixes and more time handling bids, invoices, approvals, and customer requests.


    If your office runs on technology, knowing who owns each part of the system can make all the difference.


    Read more: https://crubsy.com/types-of-managed-it-services


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/

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    2 min
  • Staff Augmentation vs Managed Services: Extra Hands or Real IT Ownership?
    14 Oct 2026

    Staff augmentation vs managed services can determine whether your IT runs on clear accountability or constant follow-ups. One model adds people to your existing team. The other puts recurring IT responsibilities, from monitoring and backups to support and security, under ongoing management.


    In this episode, we break down the cost differences, the risks of relying on one IT person, and the value of having a dedicated lead technician backed by a wider team.


    We also explore how New Mexico businesses can handle vendor issues, protect daily operations, and scale their technology without building every IT role internally. Get a practical framework for choosing the right support model with Crumbacher.


    Read more: https://crubsy.com/staff-augmentation-vs-managed-services


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/

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    2 min
  • Break-Fix vs Managed Services: Stop Chasing The Same IT Problems
    14 Sep 2026

    Break-fix vs managed services comes down to what happens after the first IT problem hits. Reactive support can fix the immediate issue, but recurring printer failures, VoIP problems, workstation lockups, and application issues can keep pulling employees away from their work.


    This episode looks at how support models affect response times, vendor coordination, security, backups, and daily operations.


    You’ll also learn practical steps for reviewing recent tickets, mapping critical workflows, and moving toward a managed IT planning model without replacing everything at once.


    Read more: https://crubsy.com/managed-service-vs-break-fix


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/

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    2 min
  • Managed Services vs Professional Services: Know What You’re Really Buying
    14 Sep 2026

    Managed services vs professional services can look similar on paper, yet they solve very different business problems. One focuses on ongoing IT support and management.


    The other typically delivers specialized expertise for a defined project or need. This episode cuts through the jargon and shows where each model fits, what you can expect from each, and how the wrong choice can create unnecessary costs, delays, or support gaps.


    If you are comparing providers, planning an IT project, or deciding how your business should handle ongoing technology needs, this breakdown gives you a clearer way to evaluate your options.


    Read more: https://crubsy.com/managed-services-vs-professional-services


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/

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    2 min
  • How to Choose a Managed Services Provider Before Your IT Problems Start Running the Show
    14 Aug 2026

    Choosing an MSP based on a polished sales pitch can leave you chasing answers when printers fail, phones stop working, backups need restoring, or vendors start blaming each other.


    This episode explains how to choose a managed services provider by focusing on what happens after you sign the agreement.


    We cover support depth, vendor coordination, proactive monitoring, cybersecurity, backup recovery, onboarding, and the technical questions that expose weak answers.


    If you want one accountable IT partner instead of a collection of vendors passing problems around, this conversation gives you practical criteria to use before making the call.


    Read more: https://crubsy.com/how-to-choose-a-managed-services-provider


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on lInkedIn: https://www.linkedin.com/in/shkirev/


    Have questions? Reach out to us.

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    2 min
  • Why Managed Services? Because Your Team Has Better Things to Do Than Chase IT Problems
    14 Aug 2026

    Why managed services is a question many businesses ask only after recurring IT problems start slowing invoices, customer calls, approvals, and daily operations. This episode gets straight to the operational side of IT support.


    We discuss why one accountable technology partner can reduce vendor back-and-forth, help prevent recurring disruptions, support stronger security practices, and make growth easier to manage.


    If your managers keep chasing internet providers, software vendors, phone companies, and printer support, this conversation explains why managed services may need to become part of your operations strategy.


    Read more: https://crubsy.com/why-use-managed-it-services


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on lInkedIn: https://www.linkedin.com/in/shkirev/


    Have questions? Reach out to us.

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    2 min
  • IT Managed Services Challenges: The Hidden Problems Your MSP Never Warned You About
    4 Aug 2026

    Most businesses expect IT support to solve problems, not create them. This episode exposes the **IT managed services challenges** that quietly drain productivity, frustrate employees, and leave leadership chasing answers instead of results.


    We break down why slow response times, unclear ownership, hidden costs, poor communication, and security blind spots often trace back to the provider's service model rather than the technology itself.


    You'll also learn how to spot warning signs before signing a contract, ask smarter questions during provider evaluations, and build an IT partnership that keeps daily operations running without constant disruption.


    Read more: https://crubsy.com/managed-it-services-challenges


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher

    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/


    Have questions? Reach out to us.

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    2 min
  • What Are Managed IT Services? The IT Mistake Quietly Slowing Your Business
    4 Aug 2026

    What are managed IT services and why are so many businesses replacing the old break-fix model? This episode cuts through the sales talk and explains what managed IT actually looks like behind the scenes.


    You'll learn how proactive monitoring, cybersecurity, cloud backups, vendor management, and dedicated IT support keep daily operations moving before small technical issues turn into expensive disruptions.


    If recurring IT headaches keep stealing time from your team, this conversation explains what changes when technology is managed instead of constantly repaired.


    Read more: https://crubsy.com/what-are-managed-it-services


    Connect with us:

    Website link: https://crubsy.com/

    Facebook link: https://www.facebook.com/TeamCrumbacher/

    LinkedIn link: https://www.linkedin.com/company/crumbacher-business-systems/

    YouTube link: https://www.youtube.com/@TeamCrumbacher


    Ivan Shkirev on LinkedIn: https://www.linkedin.com/in/shkirev/

    Have questions? Reach out to us.

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    2 min