In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Jose Anon, founder and owner of Around The Clock in Colorado Springs. Jose shares his journey from Miami, Florida, overcoming past bankruptcies and legal battles to scale a debt-free HVAC, plumbing, and electrical business from zero to $20 million in top-line revenue in just 18 months. He breaks down his customer experience strategy (including red carpet installs and custom bakery pie gifts), co-founding the ServiceCall AI lead enrichment platform, executing pre-arrival "coffee calls," hiring non-trade talent to mold through strict process training, and building a culture aligned toward a 3-year, $100 million goal.

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🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/

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In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Tracy Fox, co-founder of Botdoc and ordained bivocational minister. Tracy shares how Botdoc accidentally pioneered the "secure digital transport" category after solving a critical PII collection bottleneck during the 2008 mortgage default crisis. He breaks down how Botdoc's patented API removes friction by allowing consumers to send private data, e-signatures, and credit pulls without pins, passwords, or logins, its expansion across banking, auto, and education verticals, and his passion for uncompartmentalized marketplace ministry.

Support our Sponsors:

🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/

Follow on Instagram: https://www.instagram.com/jakefrugejr

Connect on LinkedIn: https://www.linkedin.com/company/jfj-holdings/home/

Stream on Other Platforms:

📺 Big Hitters on Youtube

🎙️ Big Hitters on Spotify

🎧 Big Hitters on Apple Podcasts

Connect with Andrew:

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Hathaway Companies Website

Virtual Assist Website

Freedom AI Website

In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Cole Kline, founder of Edge Operations Managers. Cole shares how Edge distinguishes itself from traditional offshore virtual assistant agencies by functioning as an operations company that places, trains, and coaches second-in-command operators for trade businesses. He breaks down how Edge stands up business operating systems to remove founders from daily operations, recruits talent across stable Latin American markets (such as El Salvador), runs local AI models and Grokbot automations to eliminate administrative overhead, and builds intentional workplace culture through the "Core 4" framework.

Support our Sponsors:

🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/

Follow on Instagram: https://www.instagram.com/jakefrugejr

Connect on LinkedIn: https://www.linkedin.com/company/jfj-holdings/home/

🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah.

Website: https://actionplumbing.net/

Follow on Instagram: https://www.instagram.com/benjordanofficial/

Connect on LinkedIn: https://www.linkedin.com/company/action-plumbing/

Stream on Other Platforms:

📺 Big Hitters on Youtube

🎙️ Big Hitters on Spotify

🎧 Big Hitters on Apple Podcasts

Connect with Andrew:

Follow on Instagram

Follow on Facebook

Follow on TikTok

Connect on LinkedIn

Hathaway Companies Website

Virtual Assist Website

Freedom AI Website