AI is turning what was once theoretical into transformative real-world solutions.

In this episode of the AI First Podcast, Jon Herstein, Chief Customer Officer at Box, speaks with Annie Baymiller, Global CIO and Executive VP at Owens Corning, about the company’s journey into AI-driven transformation. Annie shares how Owens Corning is using AI to streamline operations, improve manufacturing processes, and create a culture of continuous learning and innovation. She zooms into the strategies for overcoming resistance, building scalable AI initiatives, and embedding AI across the organization to drive business value and growth.

Key moments:

(00:00) Introduction

(01:17) Annie Baymiller’s background and her role at Owens Corning

(03:02) The shift in IT from a utility to a transformative business driver

(04:17) Exploring AI’s impact on industrial companies

(06:29) Leading change at Owens Corning and the importance of AI integration

(09:02) The groundswell of AI ideas and innovation from within Owens Corning

(11:17) Focus on digitizing R&D and integrating technology in manufacturing

(16:37) Deciding when to build or buy AI solutions

(19:37) Organizing AI governance: community of practice and responsible AI

(22:17) Advice for other CIOs in traditional industries adopting AI

(26:56) Closing remarks