The Grand Paloma Resort is a lush paradise in the Dominican Republic where the guests enjoy incredible luxury, and the staff is always eager to please—that is, until they are pushed to the brink.

Laura is a local Dominican woman who, through sheer hard work, has risen through the ranks to become manager at the Grand Paloma Resort. Her idea to pair a “platinum” guest with their own resort employee to attend to their every whim has been wildly successful, and she’s just weeks away from a promotion that could blaze a path for her off the resort and toward a life of opportunity. If only her younger sister, Elena—who she’s looked after since the death of their mother—could get with the program.

Elena has tried to live up to her sister’s expectations, but to escape the drudgery of waiting on rich tourists, she’s become increasingly dependent on pills and partying. As a babysitter at the resort, she’s at the beck and call of guests who are indulging their worst impulses and need someone else to watch their kids while they do so. Now, after an accident, a child left in her charge is believed dead, and Elena knows she'll be held responsible.

When Elena runs into the child’s father at a nearby beachfront watering hole, he offers her an obscene amount of money for private time with two young local girls. Elena pockets the cash to fund her escape and prays she’s gotten the girls out of harm’s way. But then the girls are reported missing.

Set over the course of seven days, The Grand Paloma Resort offers an unforgettable story of class, family, and community, building to an intense climax in which the true costs of luxury are laid bare, redeemed only by true acts of love.