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The Anatomy of Peace: Resolving the Heart of Conflict, Second Edition, is an expanded version, including additional appendices, of a successful 2006 publication by the Arbinger Institute. The book, which uses fictional characters to illustrate its points, details strategies for defusing political, personal, and business conflicts. It argues that conflict must be approached with a heart at peace rather than a heart at war. Before people can change another's behavior, they must rid themselves of hatred and self-deception.
Lou Herbert, a fictional businessman, has come to Arizona with his wife, Carol, to enroll their son Cory, who is a drug addict, in a wilderness retreat for struggling youth. Lou also faces a crisis in his business. He is in the middle of a labor dispute and many of his top managers have recently quit.
Please note: This is a summary, analysis & review of the book and not the original book.