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Lean Six Sigma is a process improvement methodology designed to eliminate problems, remove waste and inefficiency, and improve working conditions to provide a better response to customers’ needs. It combines the tools, methods, and principles of Lean and Six Sigma into one popular and powerful methodology for improving your organization’s operations.
Lean Six Sigma is a structured problem-solving process using data that transforms the "lucky guess" problem-solving approach that is often used in organizations today. Second, Lean Six Sigma contains many tools, but the tools do not rule the team. The Black Belt and Green Belt project leaders select the appropriate tool for the situation. Finally, the goal is an improved process, product or service that better meets customer expectations.
Lean Six Sigma is not about the process or the tools, it is about the customer. Project success is declared when waste and variation are eliminated or reduced and customer value is enhanced.
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Misleading Title with No Expertise
This book has little to do with learning six sigma. It read more like a series of disconnected thoughts and anecdotes than anything meant to be instructional. Oddly, the narrator misreads some common words.