Getting Through to People
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Narrated by:
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Jesse S. Nirenberg
Packed with dozens of amusing anecdotes and sample conversations, you will learn:
- How to get others-even naturally shy or secretive people-to open up to you.
- The persuasive "feedback" technique that gets even the most stubborn person to see things your way.
- How to control conversations with problem and overly emotional people.
- The secret to holding other people's attention.
- How to calmly and effectively communicate your ideas to both friendly and hostile groups.
- How to listen between the lines to determine what other people are really trying to tell you.
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