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Reaching and Changing Frontline Employees

Managing Resistance to Change
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Description

What are the pitfalls to successful change management programs, asks this article from Harvard Business Review, and how can managers avoid them? The articles in this collection address the factors that lead to resistance to change, including the disconnect between senior executives and employees, the difference in employer and employee view of change, and the breakdown in necessary predictability. The authors all suggest methods for overcoming these obstacles for more successful improvement programs. These articles originally appeared in print in Harvard Business Review and are now available in audio format exclusively through Audible.
©1995, 1996 by the President and Fellows of Harvard College, All Rights Reserved (P)1997 Audible Inc.

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  • Odai
  • 19/02/2018

Nice indepth insights on Change Management

The good thing about this paper is it highlights roles and responsibilities for each person in the organization, who and how change is driven by