🏥 How to work with us: The Million Dollar PT Practice (Step-by-Step Roadmap):https://youtu.be/1cuu8-CyIhc

Get the free Three Doors They Leave Through tool:https://start.therehabceos.com/three-doors

A dentist once asked Dr. Robbie Woelkers a simple question:

“What’s your graduation rate?”

At the time, Robbie owned three physical therapy clinics—and he couldn’t give a clear answer.

When he finally calculated the whole-clinic number, it was 6%.

The problem wasn’t simply that patients were leaving. It was that they weren’t leaving evenly. They were dropping out at three specific points in the plan of care for three completely different reasons.

In this video, Robbie breaks down the Three Doors framework so PT practice owners can identify where patients are leaving and install the right solution.

The three doors are:

• Door One: Scheduled evaluation to the second visit

• Door Two: Second visit to the progress summary

• Door Three: Progress summary to graduation

You’ll learn:

• Why one overall retention percentage can hide three separate problems

• Why you should analyze one completed patient cohort—not the current month

• How to calculate patient loss by headcount instead of percentages

• Why patients who feel better often stop before they are actually better• How testing, treating, and retesting makes progress visible

• Why the next appointment should be booked inside the treatment room

• How a progress summary should produce a clear graduation date

• Why an acceptable graduation rate can still hide premature discharges• How to identify the one retention habit your clinic should prioritize for the next 90 days

Each door requires a different fix.

Trying to improve “retention” without knowing which door is widest gives your team a vague project instead of a clear operating priority.

Pull one cohort from three or four months ago. Track how many patients booked, returned for visit two, reached their progress summary, and graduated.

Then find the widest gap.

That door owns your next 90 days.

Get the free Three Doors They Leave Through tool:https://start.therehabceos.com/three-doors

Enter four numbers from one completed patient cohort. The tool will rank the three doors by patients lost and calculate the value of the visits that were never delivered.

Free download.

Want the complete operating system for growing your practice?

Watch The Million Dollar PT Practice (Step-by-Step Roadmap):https://youtu.be/1cuu8-CyIhc

00:00 - The Question Robbie Couldn’t Answer

02:20 - Day Three: Why Patients Stop Early

05:00 - Three Patients, Three Different Reasons

06:30 - Robbie’s 6% Graduation Rate

09:00 - Why PT Patients Drop Out

10:00 - The Three Doors Patients Leave Through

12:30 - One Retention Habit for Each Door

16:00 - Pull One Cohort and Find Your Biggest Leak

Sources: Dantas et al., Health Policy (2018); Briggs et al. (2021). The 14+ visit length-of-stay figure is a Rehab CEOs internal standard, not a published industry benchmark.