Gratuit avec l’offre d'essai
Écouter avec l’offre
-
Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Lu par : Tom Parks
- Durée : 5 h et 51 min
Impossible d'ajouter des articles
Échec de l’élimination de la liste d'envies.
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
2,95 €/mois pendant 3 mois
Acheter pour 22,62 €
Aucun moyen de paiement n'est renseigné par défaut.
Désolés ! Le mode de paiement sélectionné n'est pas autorisé pour cette vente.
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
Description
The control-freak, the narcissist, the slacker, the cynic...
Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it.
Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually "want" to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. You'll learn how to:
- Master the necessary mindset
- Explain the problem calmly in a short feedback session
- Get a commitment to change, and follow up
- Coach others to replicate the process
- Develop the situational awareness required to spot trouble even earlier in the future
Every manager has "problem people". What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.